Regular Check-ins
Regular online check-ins and face to face catch ups help us stay connected, answer questions and keep your experience moving smoothly.
Contractor Care & Benefits
Alcro has always understood that our people are our most valuable asset, and their care is of utmost importance. They are the face of Alcro out in the community, and it is important that they speak positively about their experience with Alcro.
Care Model
How We Support You
Our contractor care model keeps support practical, accessible and personal throughout your contract. Whether you need a regular check-in, a face to face conversation or a clear escalation point, the Alcro team is here to help.
Escalation Support
We provide an escalation point if required, giving contractors a clear path to support when something needs extra attention.
Benefits
Contractor Benefits
All CKI benefits apply to Alcro contractors. The Alcro Contractor Care team is here to help you maximise the benefits available to you.
Self-service Contractor Management System
Use the self-service HRIS to update personal, bank, tax and super details at any time. You can receive and sign contract documentation, access documents throughout your contract and manage your contractor profile via the mobile app.
Retail Benefits
PAYG contractors can access discounts and savings from leading retail brands via the HRIS mobile app. You can also choose to use the app more holistically with pay, spend and save options.
Salary Sacrifice
PAYG contractors may benefit from CKI salary sacrifice arrangements, including superannuation and other ATO-approved work-related items such as laptops, mobile phones, printers and travel memberships.
Specific terms and conditions apply. Please contact Alcro Contractor Care for more information.
Novated Car Leasing
PAYG contractors with a current contract term of 9+ months can work with CKI's novated leasing partner. A novated car lease can be a tax-effective way to own and run your car.
To find out more, contact Alcro Contractor Care.
Health & Wellbeing
We all experience times when we need extra support. Contractors can access a well-regarded EAP counselling program, including:
- Access to a network of Wellbeing Consultants
- Mobile phone, face to face or video counselling
- Nutrition support
- Financial coaching
- Legal referral
- Specialist connect lines
Please contact Alcro Contractor Care and simply ask for an introduction, no questions asked.
Role Transition Support
The recruitment team works with contractors when their current contract is coming to an end. We understand the importance of identifying your next role as soon as possible and will actively work with contractors to identify and introduce their next opportunity.
Please contact the Alcro Contractor Care team for an introduction to the recruitment team.